Customer complaints and disclosures
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MyAdvisorAlpha
RENAISSANCE SMART TECH PRIVATE LIMITED
The number of complaints received during the month against the RA due to impersonation by some other entity, if any, may be adjusted from the total number of received and resolved complaints while preparing the above table. Such impersonation-related complaints must be closed only after following the due process as specified by SEBI/RAASB.
The figures in the table are inclusive of complaints from previous months that were resolved in the current month, as well as complaints pending as on the last day of the month.
The average resolution time is calculated as the total number of days taken to resolve each complaint during the current month divided by the total number of complaints resolved in that month.
Data for the Month Ending September 2026
Sr. No. | Received From | Pending at the End of Last Month | Received | Resolved* | Total Pending# | Pending Complaints > 3 Months | Average Resolution Time^ (in days) |
|---|---|---|---|---|---|---|---|
1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
Grand Total | — | 0 | 0 | 0 | 0 | 0 | 0 |